- How does Rate-limits vary for different models
- For Instant Learning Models, the baseline rate-limit is 5 pages/minute
- For Custom models, the baseline rate-limit is 20 pages/minute
- What is Rate-limiting
- Rate-limit means putting restrictions on how many pages can be uploaded on our platform in a certain period of time (requests per minute and pages per minute)
- Rate-limit will vary for different models and different subscription plans
- Why do we have Rate-limiting
- Rate-limit can help to ensure equitable and fair access to compute resources for each user
- To ensure that no single user can make excessive number of requests leading to slower processing times for other users and therefore helps maintain smooth and consistent experience for all our users
- What is sync & async processing?
- Sync - Your files will get uploaded and processed, and you will see the results on the screen
- Async - your files will get uploaded and processed at a later point in time (usually within 5 minutes). Recommended if you are processing a lot of large files (> 3 pages of PDFs)
- How does Rate-limit impact a customer
- If the number of pages uploaded on the platform breaches the rate-limit threshold value, then
- For Synchronous uploads - No new files can be uploaded within that minute and files will get rejected. User will have to re-upload the files in the next minute
- For Asynchronous uploaded - Files will still get uploaded but will be processed at Rate-limit value (N pages/min)
- Note: If a single file with large number of pages is uploaded in Sync mode, then the file will be uploaded but will get processed at rate limit value
- Rate limit is implemented at model level
- If the number of pages uploaded on the platform breaches the rate-limit threshold value, then
- Where can I see my Rate-limits
- In the pop-up window which opens up when ‘Upload Files’ is clicked
- In the top banner when files are being uploaded or processed
- How can I increase my Rate-limit
- Contact Sales team to upgrade the rate-limits